DANGER: PASSIVE AGGRESSION AT WORK
In their 2005 Harvard Business Review article, The Passive-Aggressive Organization, authors Gary Neilson, Bruce Pasternack, and Karen Van Nuys describe a healthy organizational culture as one in which ‘managers have access to good, timely information, the authority to make informed decisions, and the incentives to make them on behalf of the organization, which promptly and capably carries them out.’